Guest Information & House Rules

Official Edition – 2026

These Guest Information & House Rules form part of the Terms and Conditions of your reservation and are intended to ensure the safety, comfort and enjoyment of all guests while protecting the Big 5 Dinokeng Game Reserve.

Welcome

It is our pleasure to welcome you to Crimson Bush Lodge. Your comfort is our priority. Should you require assistance or if anything does not meet your expectations, please contact Management immediately so we can resolve it while you are still our guest.

1. Lodge Overview

Crimson Bush Lodge is a self-catering lodge situated within the Big 5 Dinokeng Game Reserve. Walking outside the fenced lodge area is prohibited. Dinokeng regulations apply, including the Strict No Music Policy, no loud noise, no pets and respect for wildlife and fellow guests.

2. Television & Connectivity

SMART TVs and Media Boxes are installed in most units. Guests must use their own streaming accounts. Complimentary WiFi: Network Guest | Password Guest123. No tampering with equipment. Technician call-out due to tampering: R1300.

3. Eskom, Solar & Battery System

The lodge operates on Eskom electricity supported by solar power and batteries. Please use electricity responsibly and switch off air conditioners when leaving your unit.

4. Daily Housekeeping

Refer to the housekeeping schedule. Weekend and 2-night stays: no linen or towel changes. Weekly stays: linen once and towels on Tuesday (Day 4). Stays over 7 nights: linen and towels on Day 4. Extra linen: R350/set. Towels: R100/set. Laundry available at additional cost.

5. Behaviour & Conduct

Respect fellow guests and staff. Disruptive or unlawful behaviour may result in removal from the premises without compensation.

6. Occupancy, Day Visitors & Subletting

Maximum occupancy may not be exceeded. No day visitors or subletting without prior approval.

7. Check-In & Check-Out

Check-out strictly 10:00. Late departures: R150 per hour or part thereof.

8. Smoking

No smoking, vaping or Hubbly Bubbly inside accommodation or on covered patios. Minimum cleaning fee R1000 plus additional cleaning if required.

9. Breakages, Damage & Excessive Cleaning

Guests are responsible for damage, loss or excessive cleaning. Hair colourants, make-up and similar products must not stain pillows, pillow protectors, linen or towels. Guests must use their own pillowcases or towels when using such products. Permanently stained items will be charged at replacement cost.

10. Swimming Pools

NO LIFEGUARD ON DUTY. Children must be supervised. No glass, diving, running or inappropriate behaviour.

11. Dress Code

Guests must be appropriately dressed outside their accommodation. No nudity or offensive behaviour.

12. Indemnity & Liability

Guests use the lodge at their own risk. Crimson Bush Lodge accepts no liability, to the extent permitted by law, for injury, loss, theft or damage arising from the stay.

13. Management Rights

Management may refuse admission, remove guests for breaches of these rules, recover damages and amend these rules when necessary.

14. Acceptance

Payment confirms acceptance of these Guest Information & House Rules by all guests included in the booking.

Contact Management

Email: crimsonbushlodge@gmail.com
Phone: 082 334 8484
Website: www.crimsonbushlodge.co.za